My friend and I stayed for 2 nights over Labor Day weekend. On the 3 morning we extended our stay by purchasing another day. We left around 1:00 for an appointment and returned a couple hours later. Although we had left our Do Not Disturb sign on our door, when we returned we found our room had been cleaned and our belongings removed as if we had checked out and forgotten them there. When the front desk staff were asked about this, some of our items were found in the lost and found, but our food and drink items from the refrigerator were not located. When we asked for some sort of compensation for the cost of the items, they insisted they didn't exist. After we repurchased more food and drink items, the staff called our room and told us that the items had been found in the laundry room. They were not willing to give us some sort of compensation by taking some of the cost off of our room. Until this incident, I was completely satisfied with my stay at the hotel. I am not sure if I would be willing to stay there again.
Wonderful clean and new I would like to have all the places I stay take lessons from them. Very affordable.
The staff made us feel super comfortable the minute we walked in the door! The room was emaculant and very well stocked. The beds are comfy. Would definitely recommend a stay here!
This is a terrific hotel if you are looking for accommodation in the area. The front desk staff are very polite and helpful, and the rooms are very clean and comfortable. Despite the location near US 151, the hotel is very quiet and does not have much traffic noise. The bed in my room was very comfortable, and the room had plenty of space. The breakfast was nothing special, but was included with the room.
Very nice staff, Jennifer at front desk is super awesome goes above and beyond with a sweet smile. Rooms are nice and well kept.
Boulders Inn Suites Monticello is a US Lodging based in Monticello, Iowa. Boulders Inn Suites Monticello is located at 218 Welter Drive, Monticello, IA 52310, USA.
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